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January 26, 2015 02:46:45 PM
In reply to Gerard, Haiti
Good day, Gerard, welcome to TD Helps!
Please understand that although we would like to assist you directly, as TD Helps is considered an unsecured site, we do not have access to your account information.
To best assist you, please contact our Customer Service 24 hours a day, 7 days a week. From outside the United States, please dial direct 1-856-751-9000 or call collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
Additionally, if you are enrolled for Online Banking, you may send a Secure Message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled and would like to, please call us 24/7 at using the numbers listed above to enroll in Online Banking.
We hope this helps Gerard, please let us know if you have any other questions.
Yen D, Mount Laurel
January 26, 2015 02:56:54 PM