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I´m outside of US, to reset the password is requesting me 4 last digits of SSN, but I don´t have any. What should I do?
Mauricio, North Miami
November 24, 2017 04:23:43 PM
In reply to Mauricio, North Miami
Thanks for reaching out to us, Mauricio!
We're sorry to hear that you've been locked out of your online banking. We'd be glad to get you back online right away!
Without a U.S. Social Security Number, you would not be able to use the online self-service option, but just give us a quick call and we'll unlock your online banking and reset the password, if necessary. To contact us by phone from outside of the United States, please use country code 011 and call 856-751-9000 or call us collect from a landline with operator assistance at 215-569-0518. We have representatives available 24 hours a day, 7 days a week to help.
We look forward to hearing from you soon so that we can get you back online. Take care, Mauricio.
Candice A, Mount Laurel
November 24, 2017 04:24:36 PM