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February 16, 2015 04:57:28 PM
In reply to wanda, Brooklyn
Good afternoon and thanks for stopping by TD Helps, Wanda. We're sorry for any trouble that you are having with your password but we'll be glad to help you reset it.
If you are referring to your Online Banking password and you know your User Name, you can reset your password using our self-service option. Please start here: http://bit.ly/1eaISlq. Then, please click the Trouble Logging In link located below the password field. fter entering your user name and the last four digits of your Social Security number, you'll be asked to answer two security questions. If you can successfully complete these steps, you'll be able to update your password. If you have any additional troubles, reach us 24/7 at 888-751-9000 for assistance with your personal accounts. Or, if you have BusinessDirect account, please call us on 800-493-7562, Option 2, 24/7.
If you are referring to a TD Bank Go Card, click here: http://bit.ly/1qcR0B0 to change your password. If you have any questions, please contact our 24/7 Customer Service line at 855-219-8050.
If you are referring to a TD Bank credit card, you can contact us 24/7 at 888-561-8861 to speak with a TD Credit Card Specialist.
If you are unable to contact us via telephone, you can visit any local TD Store during lobby hours as a Customer Service Representative there can assist. Click here: http://bit.ly/TDStores to find a TD Bank near you.
We hope this helps and let us know if you have additional questions, Wanda. Have a great week!
Katherine G, Mount Laurel
February 16, 2015 04:58:44 PM