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October 21, 2014 09:27:32 AM
In reply to Walter, Atco
Thanks for checking out TD Helps with your question today, Walter.
We'd like to share a couple of options with you in order for you to reset your Password;
If you remember your current Online Banking User Name and also have US Social Security number, you may reset your Password via our website by clicking here: http://bit.ly/1eaISlq. Once you are on the Log In page, please click on the “Trouble Logging In” link that is located under the Password field via your Online Banking. Select the account type and input your User Name and the last four digits of your Social Security number. You will then be asked to answer 2 security questions, after successfully answering the security questions, you will be able to reset your Password.
Just in case if you do not have Social Security Number or you're referring to your TD Bank BusinessDirect Password, please give us a call 24/7 at 800-493-7562 to speak with one of our Digital Banking Specialists. Upon proper account verification, they will be able to help you resetting your Online Banking Password in no time. You may also stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, check out: http://bit.ly/TDStores.
For assistance with your password for your Credit Card check out: http://bit.ly/1lVKil9. On the right, please select "Recover Password." For additional assistance please reach out to TD Card Services 24/7 at 888-561-8861.
To reset your password for a TD Go Card please click: http://bit.ly/1m8bjUS and select "Forgot Password." For additional assistance please dial 1-855-219-8050.
Additionally, if you're looking to change the verification password on your account (password placed on your TD Bank account for verification purposes when contacting us over the phone) and do not recall the current one, you will need to visit your local TD Bank during the normally lobby hours. If you do remember the current verification password and would like to update it, you may contact our 24/7 customer service department at 888-751-9000 or visit your local TD Bank Store.
We hope this is helpful to you, Walter and have a great day.
Elizabeth D, Mount Laurel
October 21, 2014 09:33:08 AM