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I am asking for my son who is travelling in Colombia for a week and has forgotten to put a travel alert on his card
he is texting his info to me can i do it for him?
May 28, 2016 06:48:09 PM
2 people recommended this |
In reply to Kevin, Hartford
Good evening Kevin, and thanks for stopping by TD Helps! We'll be sure to provide you with the information that your son needs while studying abroad.
As you've mentioned that your son is already in Columbia, the easiest way to send a travel notification is to send a Secured Message from a TD Bank Online Banking account. If you are listed as a signer on the account, then you may do so, if not please direct him to login here: http://go.td.com/1eaISlq with his username and password. He can then send us a Secured Message by clicking on the Customer Service tab, and using the Send a Message link. He should include his exact travel dates, destinations and any connecting flight information if applicable.
If your son is not yet enrolled in Online Banking for your account and would like to enroll, please click here: http://bit.ly/1lU2qfY to begin the enrollment process. To complete this process and have immediate access to his account online, he'll need his account number, debit card number and Social Security number handy.
He's also welcome to give us a call to place a travel note, and enroll in Online Banking as well if needed. A TD Bank Specialist can assist you 24/7. He may contact us from Columbia by calling 1-856-751-9000, or call us collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
Please keep in mind, a travel notification helps us recognize unauthorized transactions on an account. Please be informed that for your protection we will continue to monitor card activity even when a notification is set. We also recommend carrying more than one method of payment while traveling, just in case your son encounters any acceptance issues. For more travel tips while overseas, please visit http://go.td.com/1fO8wKy. You may also want to review our international travel tips frequently asked questions by clicking here: http://go.td.com/1ltwDDc .
We hope this is helpful! Let us know of you have any other questions.
Shanika A, Mount Laurel
May 28, 2016 06:52:48 PM