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I need help retrieving my user ID
December 12, 2014 07:33:54 AM
In reply to Christian, Edison
Thank you for reaching out to us on TD Helps, Christian! We're sorry for any difficulties you are experiencing with your online banking and we'll be able to assist.
The quickest and easiest way to retrieve your User ID is by contacting us directly via telephone 24/7 at 1-888-751-9000. After one of our Specialists has verified you with the proper identification information, they’ll be able to assist you in gaining access to your Online Banking. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as, Mortgage Documents, etc. please contact us 24/7 at 888-751-9000.
If you prefer speaking with us in person, you are welcome to visit your local TD Bank Store with your valid photo ID during the lobby hours, where a Representative will be able to help you. Please check here http://bit.ly/TDStores for Store locations and hours near you.
We hope this helps and please let us know if you have any questions, Christian. Have a good one!
LiShu R, Mount Laurel
December 12, 2014 07:35:11 AM