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Hello, I can't remember my username and password. I was in a TDB branch and was told that they couldn't help me in store but that I could get help online. Is this something you can help me with?
November 10, 2016 01:17:58 PM
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In reply to Jacklyn, Harleysville
Thanks for contacting TD Helps today, Jacklyn. We'll be happy to point you in the right direction.
With all of the usernames and passwords that we have to remember in this digital world, it’s sometimes easy to forget. Not to worry, we have a couple of options for you.
You may contact our 24/7 Online Banking Customer Service at 1 800-493-7562. They’ll be able to assist you in gaining access to your Online Banking again. You may also stop in at your local TD Bank Store, where a Customer Service Representative will be able to help you during lobby hours. Please check here http://go.td.com/1f9DSJR for Store locations and hours near you.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helped answer your question, Jacklyn, and please enjoy the rest of your day.
Customer Service Team, Mount Laurel
November 10, 2016 01:18:19 PM