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only gives option for forgotten password
May 28, 2015 08:14:06 PM
In reply to Alan, Bronx
We appreciate you dropping by TD Helps, Alan. We'll be happy to get you in the right direction to get back online.
The quickest and easiest way to retrieve your User Name is by contacting us directly via telephone 24/7 at 1-888-751-9000. After one of our Specialists has verified you with the proper identification information, they’ll be able to assist you in gaining access to your Online Banking. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
Just in case that you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861. If you are referring to TD Go Card, please call 24/7 at 855-219-8050.
If you need additional support on other Online Banking platforms, such as, Mortgage Documents, etc. please contact us 24/7 at 888-751-9000.
Also, if you prefer speaking with us in person, you are welcome to visit your local TD Bank Store with your valid photo ID during the lobby hours, where a Representative will be able to help you. Please check here http://bit.ly/TDStores for Store locations and hours near you.
Please feel free to write to us again and take care!
Cameron P, Mount Laurel
May 28, 2015 08:15:26 PM