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November 16, 2014 11:06:59 AM
In reply to Farshad, Vancouver
Welcome to TD Helps and thank you for sending us your question, Farshad. You have a few options to reset your Password. We'd like go over all these options with you.
If you're referring to the Password for your personal TD Bank Online Banking account and you currently remember your User Name and have a US Social Security number, you'll be able to reset your password yourself. Please start here: http://bit.ly/1eaISlq. Then, please click the Trouble Logging In link located below the password field. After entering your User Name and the last four digits of your Social Security number, you'll be asked to answer two security questions. If you can successfully complete these steps, you'll be able to update your Password.
If you're unable to reset this yourself for any reason, please contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. If you need to reset the Password for your BusinessDirect account, please contact us at 800-493-7562, option 2, to speak with our Small Business Team, also available 24/7.
Another option you have is to stop in at your local TD Bank Store, where a Representative will also be able to help. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
Additionally, if you've forgotten the verification Password on your account (password placed on your TD Bank account for verification purposes when contacting us over the phone), you will need to visit your local TD Bank during the normally lobby hours for additional assistance.
If you are referring to your Password on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
To reset your Password for a TD Go Card please click: http://bit.ly/1m8bjUS and select "Forgot Password." For additional assistance please dial 1-855-219-8050.
Last but not least, noticing that you're writing in from Canada, we'd like to invite you to check out: http://bit.ly/10vOt0j for a question which was answered similar to yours. While you're there, you also have the option of asking your own question as well!
Let us know if you have any further questions. We are always here to help. Have a pleasant day.
LiShu R, mount laurel
November 16, 2014 11:08:32 AM