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Hi I lost my wallet and it had my bank card and my online information and pin # in there the person who stole my wallet got into my account and depsited a check and took money out now it says I owe money is there anyway that you guys can find out who took the money out and what branch it came from and is there anything I can do to not owe that money ?
Kelsey, Boynton beach
November 23, 2016 11:22:49 AM
Saving & Managing Your Money
In reply to Kelsey, Boynton beach
Welcome to TD Helps, Kelsey. We're sorry to hear about the unauthorized charges on your account and will be glad to point you in the right direction for assistance.
To best assist you with this, we ask that you contact our Banking Specialists 24/7 at 888-751-9000 and after account verification we'll be able to file a dispute for the transactions in question, close the debit card and provide you with further details.
You're also welcome to visit a nearby TD location for assistance, if you'd prefer. For a listing of our Stores and hours please view: https://go.td.com/1nq31dc.
Please know that we would like to help you directly with your concern however since TD Helps is considered an unsecured forum, we are unable to obtain your personal account information.
We look forward to hearing from you soon, Kelsey and take care.
Shanika A, Mount Laurel
November 23, 2016 11:24:51 AM