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I rec'd an e-mail representing that is was from TDBANK. The msg concerned an apparent acct I had opened. I did not open any accts with TDBank. Thus, I suspect someone is attempting to get personal info by representing themselves as TD Bank. I would hope you would have your security investigate. I would also appreciate a response that you are investigating to include that someone is trying to identity fraud against me. Thank you.
February 10, 2015 07:56:34 PM
In reply to ron, perrysburg
We're sorry to hear about this, Ron and we understand your concern. We'll be sure to help with the steps to follow.
We appreciate you informing us of this and we would appreciate a copy of the email for our research, please forward it to us at email@example.com. You may also call us 24/7 at 888-751-9000 for assistance.
Afterwards, we recommend deleting this email immediately and ensure you do not click on the link nor provide any personal account information.
Additionally, we invite you to take a look here: http://bit.ly/1pxZPLh for information on Security Frequently Asked Questions (FAQs) that may help if you have any additional questions and concerns. TD Bank will never email you and ask you to provide personal information. Check out this link for more details about security: http://bit.ly/1sfKEnw.
We hope this helps, Ron and thank you for reaching out.
Megan K, Mount Laurel
February 10, 2015 07:57:09 PM