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fraudulent transactions on my account now its on my credit how do i take care of this issue.
i have the police report from when my personal items was stolen
Auza, Pompano Beach
December 29, 2014 08:39:31 PM
2 people recommended this |
In reply to Auza, Pompano Beach
Welcome to TD Helps and thank you for sending us your question, Auza.
We would like to discuss this with you; unfortunately, we don't have access to your personal information since this is considered an unsecured forum. To best assist you, we ask that you contact us directly by calling 888-751-9000. We have Banking Specialists available 24/7 to discuss your circumstances or you can also visit your local TD Bank Store. Upon proper verification, we would be glad to assist you to file a dispute against the fraudulent transaction(s) on your account. To find our TD Store locations near you, please visit http://bit.ly/TDStores.
Additionally, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first log on to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a Secure Message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect Online Banking, you may use this link to log on http://bit.ly/1rvBmq8 and send a secure message.
If this is in reference to your credit report and have not applied for a TD Bank Loan, Line of Credit, Mortgage or Visa Credit Card, we recommend disputing the information on your credit report that was reported by TD Bank to the credit bureaus. To get information on disputing an item on your credit report that was reported by TD Bank, we invite you to click here: http://bit.ly/1wRKBUp. For your convenience the link also includes an optional Consumer Report Dispute Form.
We'd also encourage you to take a look here: http://bit.ly/1pxZPLh for information on Security Frequently Asked Questions that may help if you have any additional questions and concerns.
We hope the information provided helps you, Auza. Let us know if you have any further questions and enjoy your day.
Luis C, Mount Laurel
December 29, 2014 08:40:35 PM