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Farzeen, East Windsor
April 10, 2015 06:19:12 PM
In reply to Farzeen, East Windsor
Hi Farzeen, we're sorry to hear that you've had fraudulent transactions on your account.
We would like to discuss this further with you; unfortunately, we don't have access to your personal information since this is considered an unsecured forum. To best assist you, we ask that you contact us directly by calling 888-751-9000. We have Banking Specialists available 24/7 to discuss your account. You may also visit your local TD Bank Store, upon proper verification, we would be glad to assist you to file a dispute against the fraudulent transaction(s) on your account. To find a TD Store location near you, please visit http://bit.ly/TDStores.
Additionally, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side of the page, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect Online Banking, you may use this link to log in http://bit.ly/1rvBmq8 and send a secure message.
We hope this helps and please let us know if you have any other questions. Take care.
Colleen B, Mount Laurel
April 10, 2015 06:20:34 PM