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My debit card information was stolen and used to withdrawal nearly my entire account balance. I have already contacted TD Banking Service and have had my debit card closed, and a new one reissued. What is the process after this on your end? How can I go about pursuing financial recourse?
September 9, 2015 09:29:52 AM
1 person recommended this |
In reply to Tyler, Burlington
We appreciate your visit, Tyler. We understand your concern and would be glad to help point you in the right direction for assistance.
As you mentioned you have connected with TD Bank Banking Specialists regarding your concerns and once a dispute has been filed, please allow approximately 7 to 10 business days for the investigation process. You will be informed of the decision of the case via mail. If you'd like an update on your case, feel free to give us a call 24/7 at 888-751-9000 or visit us during lobby hours here: http://bit.ly/TDStores.
We'd like to share with you a few tips on how you can help manage your identity, please click here for more information on how to manage your identity: http://bit.ly/1gE1jyH and also here: http://bit.ly/1q23MZt for "Fraud and Identity Theft" tips.
We hope this helps and please do not hesitate to let us know if you need anything else.
Yen D, Mount Laurel
September 9, 2015 09:30:47 AM
1 person recommended this