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went to USPS.com and did a change of address . was charged 39.95 and I am disputing this charge what can I do ?
March 30, 2015 08:04:44 AM
In reply to elaine, PalmBay
Happy Sunday to you, Elaine and thanks for joining us! We'll be glad to advise you further in this instance.
First, we'd like to reassure you that in the event of any trouble with a merchant, we're here to assist you.
Since you wrote in that you did originally visit this site, to dispute any charge that USPS made to your account you'll want to give them a call or contact them otherwise to determine if they'll refund your account. It's necessary to check with the merchant for the possibility of a refund before filing a claim with TD Bank.
Once you attempt to resolve this with them, if they are unable or unwilling to provide a refund to you, you can then dispute the item with us. If the charge was made via your TD Visa Debit card, to do so, you're welcome to give us a call 24/7 at 888-751-9000, or stop in at any TD Bank Store found here http://bit.ly/TDStores for assistance. When filing a claim, we recommend taking note of who you may have spoken with, the date, and any other information that may be relevant so that we can include it on your claim.
Just in case the charge was made with your TD Visa Credit card, you're welcome to call 888-561-8861 for assistance.
We hope this information helps, Elaine and best of luck! Take care.
Yen D, Mount Laurel
March 30, 2015 08:52:09 AM