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Hi, I need my statement for proof of income for disability and can't find my account #. I have also misplaced my phone to call you. I also want to create an online account
April 24, 2015 09:12:24 PM
In reply to Adrienne, Newport
Welcome to TD Helps, Adrienne. We thank you for reaching out to us.
If you're in need of your bank statements, don't worry, as we have plenty of options for you to obtain some copies.
Since you may not have the required information, such as your account number, to set up Online Banking or you need assistance enrolling, you may contact us 24/7 at 888-751-9000 to speak with our dedicated Banking Specialists. Upon proper account verification, we would be happy to help get you started. While speaking with our Specialists, we would also be happy to process a request to have your statements mailed to you using the address on file.
We also invite you to stop by a TD Store if you’d like to have statement copies printed out for you. For hours and TD locations near you, check out: http://bit.ly/TDStores. Also, depending on the type of statement copy you are looking for, additional fees may apply. For more information, please refer to our current Personal Fee Schedule here: http://bit.ly/1cTejgt (please see "copies" for more details).
If your inquiry is in regard to TD Credit Card statements, please contact TD Card Services 24/7 at 888-561-8861. If your inquiry is about a loan product, please contact a Banking Specialist in our Financial Solutions Group 24/7 at 800-937-5020.
We hope this is helpful for you, Adrienne and enjoy your weekend.
Justin B, Mount Laurel
April 24, 2015 09:13:38 PM
my brother past away trying too find out where his ss benifits is going im thinking td bank
michael, linwood pa 19061
December 14, 2015 11:43:52 AM
In reply to michael, linwood pa 19061
We're sorry to hear about your loss, Michael and we'd be glad to help you with your brother's affairs.
In the event of a Customer’s death, it is important for TD Bank to assist the family and/or the Executor/Administrator with our Customer’s account(s). An Executor or an Administrator of a decedent’s estate may access the account. In order to access the account or close the account of the deceased Customer, the Executor or Administrator must provide the following documentations to a TD Bank Store:
Photo identification, Copy of the Death Certificate, and an original Certificate of Letters Testamentary or Letters of Administration with raised seal dated within 60 days; and a Letter of Instructions signed by all the Executors or Administrators with signature guaranteed by another financial institution. The death certificate will provide date of death if the date-of-death balance for the account is requested.
Please keep in mind; these documents do vary by State. Therefore, we recommend you visit a TD Bank Store or give us a call directly at 888-751-9000 to speak with a Banking Specialist for further information. For locations and hours, please visit, http://bit.ly/TDStores.
We hope this information helps, Michael. Take care.
Megan K, Mount Laurel
December 14, 2015 11:44:18 AM