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my wife goes into her checking account and claims she can't get her statements. Then she blames the computer because it isn't working right. That's not so. what is she doing wrong
November 8, 2015 12:24:41 PM
In reply to Al, Agawam
Welcome to the TD Helps Community, Al.
Our website is currently functioning as usual. You can access your online statements by signing into your account here: http://bit.ly/1eaISlq, clicking on the account that you'd like to view, select the Statements tab and then the statement that you'd like to view.
1. Click on the accounts link at the top of the screen 2. Click “Statements” 3. Choose the statement period you would like to view and click “View Statement” 4. You may then click the print icon if you would like to print a copy of your statements
If you are still experiencing online difficulties, feel free to contact our 24/7 Tech Support Specialists at 800-493-7562. After account verification our Specialists will be happy to help. As always you can visit your local TD Bank Store for help. For hours and locations near you, check out: http://bit.ly/TDStores.
Additionally, you may request to have your statements mailed to you by calling us 24/7 at 888-751-9000 to speak with a Customer Service Representative. You should expect to receive your statements at your address on file within 7 to 10 business days. Please note delays may occur depending on your postal office.
Also, depending on the type of statement copy you are looking for, additional fees may apply. For more information, please refer to our current Personal Fee Schedule here: http://bit.ly/1cTejgt (please see "copies" for more details).
Just in case your inquiry is in regard to TD Credit Card statements, please contact TD Card Services 24/7 at 888-561-8861. If your inquiry is about a loan product, please contact a Banking Specialist in our Financial Solutions Group 24/7 at 800-937-5020.
We hope this helps, and please take care Al.
Alara B, Mount Laurel
November 8, 2015 12:28:55 PM