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Gift card is activated but will not work?

My Grandpop bought my sisters and I a Visa Gift Card and he said they were activated right after he bought them. My sisters and I tried buying something online last night but it said there was a problem with the card and that the bank needed to fix it. I looked up all of our information on the card and it said it was active with our money on it. I dont know what to do?

Sunshine, Audubon
December 26, 2014 02:13:04 PM

2 people recommended this | 1 Response

In reply to Sunshine, Audubon

Thanks for your message, Sunshine and happy holidays to you and your family! We're more than happy to help with your new gift card. Since you mentioned that you were trying to make an online purchase with your gift card, please note that you'll need to register your card in order to use it online or with a telephone merchant. To register your card right away, invite you to give us a call 24/7 at 888-294-2249 to get your card up and running with one of our Specialists. And feel free to take a look here: http://bit.ly/1cIdAj6 for our Visa Gift Card Frequently Asked Questions. As always, you're also welcome to stop by your local TD Bank store for assistance. To find TD store locations near you, please visit: http://bit.ly/TDStores. We hope this helps you, Sunshine and you're able to use your gift! Have a great one and take care.

Kristen P, Mount Laurel
December 26, 2014 02:16:32 PM

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