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I keep trying to register my TD bank gift card but online it says the information is incorrect and I can't get customer support to pick up.
August 18, 2017 04:50:42 PM
In reply to Quinn, Morristown
We're sorry to hear that you've been having trouble registering your gift card, Quinn. We'd like to help.
We have confirmed with our Gift Card Customer Service Team that there are no known issues with our Gift Card Registration site at this time. Please know that if the gift card has reached a zero balance, it will not allow for registration.
To start troubleshooting this, we recommend accessing the registration site from a different browser, such as Google Chrome or Microsoft Internet Explorer.
If you are still unable to complete registration, please call the number on the back of your card. We'd be happy to help register the gift card for you. We can confirm that the hold time to reach a representative at this time is under one minute.
If you have any additional questions, please don't hesitate to give us a call 24/7 at 888-294-2249 or stop in to see us at any of our Stores. To find one near you, please click here: https://go.td.com/1nq31dc.
Have a good weekend, Quinn.
Candice A, Mount Laurel
August 18, 2017 04:51:23 PM