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but I never received a copy of the title by mail after it was paid. Can you please advise the fastest route to obtaining a copy of the title?
Nicole, Hatboro, PA
December 25, 2014 03:55:20 PM
In reply to Nicole, Hatboro, PA
Welcome to TD Helps, Nicole. We'd be happy to help.
As you do not have the title for your car, TD Bank will be happy to assist you in obtaining a Release of Lien for your vehicle.
To obtain this documentation, a fax is required. Please fax the following information to the Consumer Release Department at 207-755-4245:
• Your full name, address, and Social Security number •The account number, if it is available • The year, make, model and VIN, as well as the bank the loan was with and the date it was paid off, if available •Your request for a Release of Lien •Your signature
We also recommend including your best contact number and your return fax number so that we can assist you as efficiently as possible. Please keep in mind that the turnaround time for the request is typically 3-5 business days.
Should you like any assistance during this process, please contact a dedicated Financial Solutions Group Representative directly at 800-937-5020, and select Option 2. They are available 24 hours a day, 7 days a week for your convenience.
Please note that if your Auto Loan was financed via TD Auto Finance, please contact a TD Auto Finance Representative for instructions to obtain your Release of Lien. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday 8:00 am to 7:00 pm at 1-800-556-8172 to help you.
You may also stop in to any of our convenient Store locations for help. Please see: http://bit.ly/TDStores to find our Stores nearest you.
We hope this helps, Nicole and have a good day.
Megan K, Mount Laurel
December 25, 2014 03:56:28 PM