Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
need to know the status of this acct. I don't live in the USA anymore .My brother try to resolved this matter, but he hasn't received the information he requested. Thank you for your time
Aleyda, Dominican Republic
April 2, 2015 03:07:04 PM
In reply to Aleyda, Dominican Republic
Thanks for reaching out to us through TD Helps, Aleyda! We understand your desire to keep track of your account from abroad and would be happy to help you.
First, we'd like to tell you a little more about accounts and their statuses. Activity would be required for an account in order to maintain an Active status. If no transactions (deposits or withdrawals) are initiated by you on an account it will be considered Inactive after a specified period of time. Savings accounts are automatically changed to an inactive status after one year of no Customer-initiated activity, and Checking accounts after six months. These accounts will be Dormant after three or five years of no activity depending on your region or State.
You're also welcome to see the article listed here: http://1.usa.gov/1ED20S9, which reviews information about abandoned or unclaimed accounts in the U.S. Please keep in mind that once an account becomes dormant, it can be turned over to the State in which the account was opened.
Typically, if you're uncertain about the status of your account we usually recommend that you visit us at any TD Bank Store. Since you mentioned that you're outside the U.S. right now, if anyone else is listed as a signer on your account and they are in the area of a TD Bank, they may also check on the status for you. For a listing of our current locations, see http://bit.ly/TDStores. If you'd like to call, we can let you know if you have an account in an active status with us or not and from outside the United States, please call us on 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
Just in case any of your funds have been turned over to the State, you'll be able to contact them in order to recover your money. There is no time limit to do this. You may be able to locate the contact information via your State's website, or we can provide you with this information when you call us at the numbers listed above.
We hope this helps Aleyda, and please reach out again if you have any other questions. Have a great day, thanks!
Kristen P, Mount Laurel
April 2, 2015 03:10:42 PM