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Today I got a call from TD Bank indicatingindicating that I had a debt with the bank for that sofa and they asked for my last number of my social security, why is this happening if the account was paid in full a year ago. I bought the sofa from Raymond and Flanigan at Rossevelt Blvd. Phila, PA
September 30, 2017 02:16:50 PM
2 people recommended this |
In reply to Nayda, Philadelphia
Welcome to TD Helps, Nayda.
We'll be more than happy to help.
Before we begin, we'd like to take a moment to explain that your Raymour and Flanigan Credit Card is financed through TD Retail Card Services. While TD Bank and TD Retail Card Services share the same TD shield, please know that we are different entities.
Because of this, we ask that you connect with a TD Retail Card Services Specialists directly at 888-925-0708. They will be more than happy to assist you with any questions or concerns that you may have, and for your convenience, they are available 9:00 AM thru 9:00 PM, Monday through Friday, and Saturday, 9:00 AM to 5:00 PM.
Thanks for stopping by today, Nayda, and we hope you have a great weekend. Take care.
Brittany M, Mount Laurel
September 30, 2017 02:17:42 PM
In reply to Brittany, Mount Laurel
I do not have a Raymour and flanigan credit card. I applied to a take the sofa and pay later within 6 months. After 6 monthsninterest will be pay. if I pay before the 6 months I did not have to pay any interest. Still the sofa 560.00 and I pay back 760. for finance charge.
October 3, 2017 09:27:08 AM
Hi Nayda. Thank you for your response.
We'd like to take a look at the original loan account to find out what's occurred. As TD Helps is considered an unsecure forum, we do not have access to specific account information to assist directly. We must ask that you contact TD Retail Card Services for any assistance with a previous Raymour and Flanigan account. They can be reached at 800-252-2551. Representatives are available Monday through Friday from 9AM to 9PM and Saturday from 9AM to 5PM.
We hope to hear from you soon so that we may resolve this. Take care, Nayda.
Candice A, Mount Laurel
October 3, 2017 09:28:13 AM