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$110. I called TD customer service to make a stop to all future payments. This was the last one and it needs to be reversed. I was also charged an overdraft fee for this. Please help! Good morning! I have a charge that was reversed and refunded and that same charge happened again this December 7th for Synchrony Bank for $110. I called TD customer service to make a stop to all future payments. This was the last one and it needs to be reversed. I was also charged an overdraft fee for this. Please help!
December 9, 2016 12:08:34 PM
In reply to Carmela, Pottstown
Thank you for coming to TD Helps with your question, Carmela.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To best assist you, please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification, they'd be more than happy to review your account together with you. Also, you may visit any TD Bank Store, during normal lobby hours to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://go.td.com/1f9DSJR.
In addition, if you are enrolled for online banking, you may send a secure message from here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon here: http://go.td.com/1rvBmq8 and send a secure message.
Hope to hear from you soon, Carmela. Take care!
LiShu R, Mount Laurel
December 9, 2016 12:09:08 PM