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This is only $50 but is quite a bit of money for him. Is there any way you could credit these ees? Not only did the Best Buy Store in Topsham close where he was working, but his father has cancer. He does have Aspergers. This is very stressful for him. I am hoping you can do this. Thank you in advance Joline Good morning, I noticed that there have been 2 withdrawals on my sons (my name is on it also) account. t=These were overdraft fees. This is only $50 but is quite a bit of money for him. Is there any way you could credit these ees? Not only did the Best Buy Store in Topsham close where he was working, but his father has cancer. He does have Aspergers. This is very stressful for him. I am hoping you can do this. Thank you in advance Joline
Gerard (Joline), Lisbon Falls
November 4, 2016 04:42:19 PM
In reply to Gerard (Joline), Lisbon Falls
We're sorry you are having trouble with your debit card today, Gerard. We'll be sure to guide you in the right direction today.
Please understand that although we would like to assist you directly, since TD Helps is considered an unsecured forum, we do not have access to your account information. Therefore, to best assist you, please give us a call at 888-751-9000. Our Specialists are available 24/7 and after account verification, they would be happy to review the account further with you and also close your current TD Debit Card if needed.
If you are currently enrolled for online banking, you may also send a secure message using https://go.td.com/20QUDRQ. To send a Secure Message you must first logon to your TD Bank online profile. Once you're logged in, on the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Additionally, if you prefer to speak to a Banking Specialists directly, we are also available for you to visit us. To locate the nearest TD Store to you, please click here: https://go.td.com/1f9DSJR.
Thanks for writing in, Gerard and please take care!
Shanika A, Mount Laurel
November 4, 2016 04:46:19 PM