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Domenica, Robbinsville, NJ
May 15, 2015 06:33:09 PM
In reply to Domenica, Robbinsville, NJ
Thanks for connecting with us on TD Helps, Domenica! We're glad to help with your wire today.
From your message, we're unable to determine if you're the sender or receiver of the wire, but have no worries – we'll be glad to review your options for both!
If you expect to be receiving a wire to your TD Bank account, Domenica, then you'll be glad to know that a confirmation of your wire transfer will be sent to you the day it is credited to your account.
You can also check to see if your wired funds have been received by logging in to your TD Bank online account at http://bit.ly/1eaISlq, using our convenient automated system or speaking with a knowledgeable Customer Service Representative 24/7 at 888-751-9000. Also, the representatives at our Store locations are always happy to help and you can find a listing of Stores in your area at http://bit.ly/TDStores. The wire transfer will reflect in your account once the funds have become available for withdrawal.
If for any reason your transfer doesn't post within the time frame you expect, you can contact one of our Representatives via phone or at your local Store as above for specific information. You're also more than welcome to check in with the person or company who sent you the funds, and they'll be able to check with their bank for additional info.
Please keep in mind that incoming wires can only be applied to your account if the wire information received matches the titling on your TD Bank account. In addition, we do not process or disburse funds from wire transfers received designated Pay Upon Proper Identification (PUPID) and return them to the sender.
Please also see our Fee Schedule at http://bit.ly/1cTejgt to ensure you are familiar with any fees that may be associated with this service.
In case you've initiated a wire from your account recently, you are more than welcome to contact the TD Store you visited to send the wire, or reach out to us at the number listed above. Please keep in mind that our Wire Department is available Monday through Friday, 8:00 am to 6:30 pm so feel free to reach us during that time so we can find out more for you.
Thanks again for writing in and we hope this helps, Domenica! All the best and have a great weekend.
Kristen P, Mount Laurel
May 15, 2015 06:34:09 PM