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May 16, 2015 11:06:45 AM
In reply to Maribel, Marlton
Hello Maribel, thanks for stopping by TD Helps and we appreciate your question.
If you have a deposit account with us, such as Checking, Savings or Money Market account, you should be able to request a wire transfer directly with Chase Bank, so they may transfer funds from your Chase Bank account to your TD Bank account on your behalf. We're also happy to provide all the information needed to receive an incoming domestic wire.
Please feel free to provide the following information to Chase Bank:
Wire to: TD Bank, N.A Wilmington, Delaware
Credit to: Your Full Name and Account Title, Your Address, Your Account Number
Please note; we do not process incoming Pay Upon Proper Identification (PUPID) wires and we return them to the sender.
Based on the information you provided in your message, you may also consider our External Transfers service provided via Online Banking. Our External Transfer service is used if you're sending money from your personal account with TD Bank to your account at another Financial Institution within the United States. You can also initiate a request for funds from your account at another Financial Institution within the United States to your TD account. For the Transfers Terms and Conditions please see: http://bit.ly/1pADlWD.
In order to be eligible to use our External Transfer service, you must have a United States address, a unique United States phone number, a United States issued Social Security number and a valid unique email address. You must also be enrolled for Online Banking and be using a personal TD Bank Checking, Savings or Money Market account for the transfer.
If you are already enrolled for Online Banking, please check here http://bit.ly/1eaISlq. After logging onto your account, please choose the "Transfers" tab. Then click on "Transfer to Accounts Outside TD Bank." You will then be asked to accept a user agreement and review the fee schedule.
After the enrollment is completed, you may continue to schedule a transfer by adding your account at a different institution. To do so, select "Add a New Account." You will then be prompted to select the type of account followed by the account and routing numbers. Once you enter the required fields, the transfer service will then display whether or not you can make an immediate transfer. In some cases, a trial deposit is initiated at the receiving institution for verification purposes. You’re welcome to check out http://bit.ly/1jXKYqq for all of the exciting details.
Just in case that you are not currently enrolled for Online Banking for your personal accounts, no worries! We have you covered. You may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card number, your Social Security number and your email address. When you finish the enrollment process, you will have immediate access to your TD account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 1-888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started. If you have any questions or concerns about our External Transfer service, our Tech Support Team is also here to assist you 24/7 at 800-493-7562.
Please know that fees may apply for the above services and for more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
Additionally, you may also contact your other financial institution to determine if any other services they may provide for you to make this transfer.
Please reach out to us again though if you have any further questions. Have a great day, Maribel!
LiShu R, Mount Laurel
May 16, 2015 11:07:46 AM