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I sent an amount of euro to my niece in USA New Hampshire , seen the fact that this is the first time, as well as seen the amount I would like to see that it will arrive in good order to the beneficiary. Would you be so kind to look into that ?
Thank you very much !
Gerrit, Rotterdam, The Netherlands
March 13, 2015 04:35:18 PM
In reply to Gerrit, Rotterdam, The Netherlands
TD Helps welcomes you, Gerrit! Great to hear from a friend in the Netherlands and we'll be happy to help you check on the status of this wire.
Since you sent an international wire to your niece here at TD Bank, please note that international wire transfers are sent through an international payment network. Our Customers usually receive payment within two to five business days. TD Bank posts all incoming international wires until 3:30 pm EST on the current banking day.
As the sender of the funds, you may request a trace of the wire from your bank. A trace will provide you with the details of the wire's arrival to your niece's account.
A confirmation of the wire transfer is also sent to our Customer (your niece) the day the wire transfer is credited to her account. If appropriate, you are welcome to check with her to ensure she's received the funds you sent. She can also ensure that your wired funds have been received by logging in to her TD Bank online account at http://bit.ly/1eaISlq, or she can speak with a knowledgeable Customer Service Representative 24/7 at 888-751-9000. Also, the Representatives at our Store locations are always happy to help; and she can find a listing of Stores nearby at http://bit.ly/TDStores. The wire transfer will reflect in her account as soon as it is credited.
Please keep in mind that incoming wires can only be applied to the account if the wire information received matches the titling on the TD Bank account. In addition, we do not process or disburse funds from wire transfers received designated Pay Upon Proper Identification (PUPID) and return them to the sender.
If for any reason the transfer doesn't post within the time frame you expect, the trace mentioned above will be able to explain the reason, or your niece may contact one of our Representatives via phone or at a TD Bank Sore for specific information, as listed above.
Thanks again for visiting, Gerrit! It was great having you and feel free to reply on TD Helps with any questions you have. All the best to you in Rotterdam!
Kristen P, Mount Laurel
March 13, 2015 04:39:57 PM
In reply to Kristen, Mount Laurel
Thanks Kristen P of TDbank helps, meanwhile my niece confirmed the amount was credited into her account. Thanks for your kind reaction, I whish I could send you some tulips ! ;-)
March 15, 2015 07:04:10 PM
In reply to Gerrit, Rotterdam
Great hearing that your niece received your gift, Gerrit!
Thanks for letting us know how it went and we appreciate your thoughtful reply! It was our pleasure to help and don't hesitate to reach us again if you or your niece have banking questions for us.
Best wishes to you and your family!
Kristen P, Mount Laurel
March 15, 2015 07:05:12 PM