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have a td checking account. money in the account but its its being declined where it worked before
tom, toms river
November 26, 2017 12:42:24 PM
In reply to tom, toms river
Good Afternoon, Tom, thanks for stopping by.
We're sorry that you're having trouble with your debit card. Please know that TD Helps is not considered a secured forum, and we are unable to obtain your account information. For us to be able to assist further with the debit card issues you are experiencing, please give us a call at 888-751-9000. Our Representatives are available to assist 24/7.
If you currently have access to your online banking, you may also send us a secure message so that we may review your account. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your mobile banking, log in and select 'Send a Secure Message' from the side Menu.
Lastly, you may visit a nearby TD Store for additional help. For a listing of our locations and hours please visit our locator found here: http://bit.ly/TDStores.
We're sorry we couldn't directly assist you today, Tom, but we hope this helps. Thanks again for stopping by, and have a great rest of your day!
Natasha M, Mt. Laurel
November 26, 2017 12:42:47 PM