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Have the TD bank servers been patched / updated to fix the SSL security issues known as Heartbleed?
April 14, 2014 02:52:47 PM
2 people recommended this |
In reply to Mike, Philadelphia
Thanks for the question, Mike.
We’d like you to know that we have taken the necessary actions to keep our customers’ information safe. Our web page, including your customer data, is secure and it not at risk from the Heartbleed incident.
If you have any other questions, please feel free to ask.
Have a great day.
Brian M., Mount Laurel
April 14, 2014 02:55:12 PM
In reply to Brian, Mount Laurel
Should customers change their passwords to the TBank site?
April 21, 2014 02:12:55 PM
In reply to Melissa, Westfield
Hi Melissa, welcome to TD Helps!
It is recommended that you update your passwords on a regular basis. Although TD has taken the necessary steps to ensure the security of your personal information, it never hurts to take extra precautions and update your password.
To change your password, log in to Online Banking and select the Customer Service tab. Under Self Service, select Change Password. Online Banking will require you to verify your current User Name and Password as well as your new information. Once you’ve done that, select Submit and Online Banking will save your new Password.
Let us know if you have any further questions and have a great day.
Megan K, Mount Laurel
April 21, 2014 02:16:24 PM
1 person recommended this
In reply to Megan, Mount Laurel
Just curious. Why do my anti-virus software still shows your site as vulnerable while other sites such as Google or Citibadnk as safe?
Jim, New Yrok
July 7, 2014 04:53:41 PM
In reply to Jim, New Yrok
Thanks for joining our conversation, Jim.
We understand your concern and would like you to know that TD Bank has put up defenses in place to protect our Customers from this potential threat; and we are adding additional, layered security. Please be assured that you can conduct your banking with TD Bank securely and without your data being at risk.
With everything we're doing to protect your information, keep in mind that it is also important for you to take precautions to safeguard personal information on your end. If you notice anything suspicious with your account, please notify us immediately by calling us, 24/7, at 1-888-751-9000.
In addition to the steps TD Bank takes, you can download Trusteer Rapport software for added fraud protection. This service is free for all TD Bank customers and can be downloaded by visiting http://bit.ly/1qrF7bx . To read more about TD Bank's Security commitment, please follow this link: http://bit.ly/19nPcn5.
If you have any further questions, please do not hesitate to contact us at the number provided above.
Have a good day and we hope this helps ease your mind, Jim.
Brian M., Mount Laurel
July 7, 2014 04:58:07 PM