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ANN, MYRTLE BEACH SC January 11, 2015 08:27:52 PM
2 people recommended this | 1 Response
In reply to ANN, MYRTLE BEACH SC
Good to see you on TD Helps this evening, Ann. We're sorry for any difficulties that you are having with online banking and we'll be glad to help you. From your message, it sounds like you were experiencing difficulties signing in to your Online Banking. If you remember your user name and have a Social Security number, you'll be able to reset your password yourself. Please start here: http://bit.ly/1eaISlq. Then, please click the Trouble Logging In link located below the password field. After entering your user name and the last four digits of your Social Security Number, it will ask to you answer two security questions. If you can successfully complete these steps, you'll be able to update your password. If you have any further trouble signing in, please contact our Banking Specialists, 24/7 at 888-751-9000. You can always stop into any TD Bank location during lobby hours too. Please visit: http://bit.ly/TDStores to find a TD Bank near you. Please note that if you're currently using TD Bank BusinessDirect online, please contact a Business Banking Specialist directly 24/7 at 800-493-7562, Option 3, and we'll be more than happy to assist you there with that platform. We hope this helps and please let us know if you have any questions, Ann. Take care and have a good one!
Katherine G, Mount Laurel January 11, 2015 08:29:10 PM