Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I am getting married in mexico and we will need to make final payment to hotel of close to 20,000.00 dollars. Was wondering if anyone had an idea best way to travel with money and how to make final payment. We have enough cash saved to pay total amount but obviously do not have credit card limit that high. The hotel only excepts travel checks, credit cards, or cash. any ideas?
March 13, 2015 10:13:34 PM
In reply to AJ, Philadelphia
Welcome to TD Helps, AJ. First, we want to congratulate you on your upcoming wedding, which is so exciting!
We'd like to inform you that for the protection of your TD Bank account, your TD Debit Card has daily limits placed on it. For more information on your daily limit amounts, please take a look at our Personal Deposit Account Agreement: http://bit.ly/1kb17UQ (Pages 39 & 40).
Since you are expecting to make a transaction higher than permitted, you can send us a written request via fax. You can send the fax to our Fulfillment Team at 856-533-1138, and please include the following information:
• Subject: Limit Increase • Account Number • Debit/ATM Card Number • Your Name • Contact Telephone Number • Amount of increase or decrease • Indicate - Visa, POS, ATM • Your Signature
If you would like to request an increase on your Credit Card limit, your account must be open for at least 6 billing statements before a credit increase will be considered. You can do this by contacting us directly for assistance. Our Credit Card Specialists are available 24/7 by dialing 888-561-8861 and they would be happy to answer any questions you may have. You may also visit a TD Store during lobby hours for assistance. To take a look at TD Store locations near you please visit http://bit.ly/TDStores.
To avoid any interruptions to your TD Debit Card usage, we request that you place a travel notification on your account, since you mentioning you will away for some time. You can do so by calling our Customer Service Line at 888-751-9000 or visiting a local TD Bank Store.
By placing a travel notification, this will help us be aware if we see foreign transactions on your account. Also, please be informed that for your protection we will continue to monitor your card activity even when a notification is set. We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc .
You may also send us a Secured Message through your Online Banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at 888-751-9000 to speak with our Banking Specialists.
If you have any questions while you are traveling internationally, you can reach us at (856)-751-9000. Additionally, you can call collect from a landline at (215)-569-0518.
We hope to hear from you soon, AJ, and have a good evening.
Justin B, Mount Laurel
March 13, 2015 10:26:02 PM