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January 28, 2015 08:41:52 PM
3 people recommended this |
In reply to Ismael, Brooklyn
Hi Ismael, thank you for contacting us on TD Helps. We apologize that you are having difficulties logging in and we're here to assist and help resolve this for you!
Unlike our website, the User Name may be stored on your device with our mobile application. If you would like to confirm your User name please contact a Banking Specialist 24 hours a day/7 days a week at 888-751-9000 and we will be happy to do so.
Also, our TD Bank website is compatible with the newest versions of both Internet Explorer and Firefox. If you are not using the newest version of your browser right now, we recommend making this update. We would also suggest that you disable any plug-ins and clear your cache and cookies, sometimes this will fix any minor browser issues.
If you prefer you may visit a TD location during lobby hours for assistance. Check out http://bit.ly/TDStores for locations and hours near you.
Thanks for stopping by Ismael and we hope this helps! Please let us know if you have any other questions.
Katherine G, Mount Laurel
January 28, 2015 08:44:18 PM