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January 16, 2015 10:47:22 PM
In reply to LYNDA, HILLSIDE
Thanks for writing in and sorry to hear you've encountered some difficulties, Lynda but we're here to help!
As you mentioned that you're experiencing a problem logging in to your Online Banking account, there are a few possibilities. If your user name or password isn't working as expected, a Banking Specialist will be more than happy to assist you in unlocking your account or resetting this information. Please contact us directly at 888-751-9000, 24 hours a day, 7 days a week. Another option you have is to stop in at your local TD Bank Store, where a Customer Service Representative will be able to help you. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
If you haven't been able to log in due to any issue on our webpage, please note that our site is compatible with the newest versions of both Internet Explorer and Firefox. If you are not using the newest version of one of these browsers, we suggest making this update. You may also want to clear your cache and cookies, disable any plug-ins and restore your browser defaults. If you're still unable to log in after these changes, we'd also suggest trying a different browser.
If you have any other questions or concerns, you may either contact our Banking Specialists 24/7 or visit your nearest TD Bank Store location during normal lobby hours, using the information provided above.
Hope this helps a bit, Lynda and you're able to log back in. Take it easy and enjoy your weekend!
Justin B, Mount Laurel
January 16, 2015 10:48:49 PM
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