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July 18, 2015 06:56:37 PM
In reply to Javier, Elizabeth
Thanks for stopping by TD Helps today, Javier. You have a few ways of changing your contact information.
One method to change your phone number is through our Online Banking site. If you are not currently enrolled in TD Online Banking, please visit: http://bit.ly/1lU2qfY. Please note you will need your account number, debit card number and Social Security number to enroll online. If you need any assistance enrolling, you may call us and speak to one of our dedicated Digital Banking Specialist 24/7 at 800-493-7562. Once you're logged into your Online Banking Account, click on ''Services'' tab. Then, click on "Change Address, Phone, E-mail Address" link. Select the desired bank account(s) from the Account drop-down list and enter the new information into the corresponding text boxes. Click the Submit change request button and a confirmation screen will appear, indicating the changes that will be made to your contact information the following business day.
You also have the option of stopping by your local TD Bank Store and a Customer Service Representative can assist you. For hours and locations near you, please visit: http://bit.ly/TDStores. You can also make the change by contacting our live Customer Service number 24/7 at 888-751-9000.
Thanks again for stopping by Javier. Have a great weekend!
Customer Service Team, Mount Laurel
July 18, 2015 06:58:11 PM
Need to change my phone number
Ann, New york
March 22, 2018 09:25:42 AM
In reply to Ann, New york
Thanks for joining in on the conversation today, Ann!
We'll be happy to assist you with updating your phone number!
It's first important to note that an update was recently performed to TD Bank's Personal Online Banking site, and because of this, some of the information our friends provided above may no longer be accurate, but please don’t worry. We'll be happy to provide you with a new set of instructions on how you may update your phone number!
To update this information on your own using your online banking, you'll first want to log in using the link here: https://go.td.com/1eaISlq. If you haven't yet enrolled, that's okay, as you can use the link here: https://go.td.com/1lU2qfY to get started. To fully enroll, you'll need your account number, debit card number, a valid email address, and your social security number.
Once you've successfully logged in, to update your phone number, you'll first want to hover your mouse over your name in the upper, right hand corner of your screen, then click 'Update Personal Settings.' From here, you should see your name, address, phone number, and email address, and to change any of this information, simply click the pencil icon. After entering your new information, click 'Save Changes', and you'll be all set! This change should take effect in your account with 2-3 business days!
If you have any trouble updating this information on your own, don't worry, as our Specialists are here to help! You're first welcome to call 1-888-751-9000 to speak with a Banking Specialist, 24/7, or fi you'd prefer, you may also visit your nearest TD Store location to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We hope you find this information helpful, Ann!
Thanks again for stopping by. Take care.
Brittany M, Mount Laurel
March 22, 2018 09:26:03 AM