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I have on multiple occasions tried from my devices to log on with my information and I keep getting blocked. How am I supposed to be able to check my account. I CANT ALWAYS GET OUT! To do my banking and this does make a difference in my life not fair to the disabled. This is no the first time!!!
December 28, 2014 11:43:37 AM
In reply to Bonnie, Worcester
Thanks for joining us here at TD Helps, Bonnie. We're sorry that you are locked out of online banking and we have a couple of options to assist you in getting back into your account.
In order to get your online access unlocked, we ask you to please contact one of our dedicated Specialists 24/7 at 888-751-9000 who can assist you after account verification. If you are a TD Bank BusinessDirect user and currently viewing your account(s) from here: http://bit.ly/1rvBmq8, please feel free to contact us 24/7 at 800-493-7562, Option 2 for immediate assistance.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861. Our Specialists here can also get you back online in a matter of moments! For additional support on other Online Banking platforms, such as, Mortgage Documents, etc. please contact us 24/7 at 888-751-9000.
If you are unable to contact us via phone or prefer speaking with us in person, you can always visit your local TD Bank Store during lobby hours for additional assistance. Please visit http://bit.ly/TDStores to find a location near you.
We hope this helps! Please feel free to let us know if you have any further questions.
LiShu R, Mount Laurel
December 28, 2014 11:44:45 AM