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i tray to gat my account but i can't go to my account?
April 8, 2015 12:13:09 PM
1 person recommended this |
In reply to tea, philadelphia
Hey, Tea, there are a couple of ways that you can have your Password reset. We'd like go over these options with you.
If you have forgotten your online banking Password, please contact us at 888-751-9000 to speak with a Banking Specialist, anytime during the day or night. If you need to reset the Password for your BusinessDirect account, please contact us at 800-493-7562, option 2, to speak with our Small Business Team, also available 24/7. Upon account verification, they'll be able to reset your Password in no time!
When creating your new Password, here a few tips we can share with you:
Use a combination of numbers, letters and special characters, but no spaces
Your Password should be unique. Memorize it and do not disclose it to anyone else
Avoid using names, dates or numbers tied to your identity (such as birthday, family name, pets, street, etc.)
Use a Password that differs from your other banking, email and social media accounts. Change it periodically, ideally every 90 days
If you are referring to your password on www.tdcardservices.com, you can first try the "Recover Password" option on the right side of the logon page as long as you know your current User Name and the Email Address you registered with. If this is unsuccessful or you need any additional help, please contact one of our Credit Card Specialists 24/7 at 888-561-8861.
Just in case that you are looking to change the verification Password on your account (Password placed on your TD Bank account for verification purposes when contacting us over the phone) and do not recall the current one, you will need to visit your local TD Bank during the normally lobby hours. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
We hope this information helps, Tea. Enjoy the rest of your day!
LiShu R, Mount Laurel
April 8, 2015 12:14:59 PM