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I am traveling to Hawaii from 12/9/17-12/17/17 and I wanted to make the correct notifications so my card isn't flagged for fraud. What are the appropriate steps to take?
December 6, 2017 10:00:21 AM
Saving & Managing Your Money
In reply to Brittney, Westport
We appreciate you informing us of your travel plans. We'll be happy to provide the appropriate steps.
You may contact our 24/7 Banking Specialists at 888-751-9000 to have a Specialist place travel notification on your account(s). Once your account is notated, TD Bank is now aware of your current and future locations and can greatly reduce any service interruptions. You may also send a Secured Message through Online Banking as well.
If you are not enrolled in Online Banking, please click here: https://go.td.com/1lU2qfY. Please have your account number, debit card number and Social Security number available. If you have any trouble signing up, please contact our Banking Specialists, 24/7 at the telephone number listed above. Once enrolled you may send a secured message, by signing into your account here: https://go.td.com/1eaISlq, and selecting 'Send a message'; which is located underneath the Message Center on the left hand side of the page. Please be sure to include the exact travel dates (mm/dd/yyyy), destinations and if there will be any connecting flights, if applicable.
If you are unable to call or send an email, you can always visit your local TD Bank and have a Customer Service Representative place the travel notes for you. Please visit: http://go.td.com/1f9DSJR to find a TD Bank near you. Feel free to check out: https://go.td.com/1ltwDDc and https://go.td.com/1fO8wKy for tips on international travel and FAQs.
We hope you have a wonderful trip, Brittney!
Alara B, Mount Laurel
December 6, 2017 10:00:46 AM