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maria, Manuel antionio
March 28, 2015 06:03:24 PM
In reply to maria, Manuel antionio
Thank you for writing into TD Helps today, Maria! We're sorry for any trouble you are having on your vacation and we'd like to help.
We'd like to share with you that cards bearing the Visa logo are accepted at locations all over the world. However, please be sure to carry more than one method of payment while traveling, just in case you encounter any acceptance issues. With that being said, you may contact our 24/7 Customer Service line at 856-751-9000 or via collect with operators assistance from a non-mobile phone at 00+1-215-569-0518 to have a Customer Service Representative place travel notification on your accounts. Once your account is notated, TD Bank is now aware of your current and future locations and can greatly reduce any service interruptions. You may give us a call 24/7 at the telephone number listed above.
If you're enrolled in online banking, you may send us a secured message. If you're not currently enrolled for Online Banking, you may do so by clicking here: http://bit.ly/1lU2qfY . Please have your account number, debit card number and Social Security number available. If you have any trouble signing up, please contact our Banking Specialists, 24/7 at the telephone number listed above. Once you are enrolled, please sign into your account and click on the Customer Service tab and then select Send A Message. If you choose this option, please include the exact travel dates, destinations and if there will be any connecting flights, if applicable.
Feel free to check out: http://bit.ly/1ltwDDc and http://bit.ly/1fO8wKy for tips on international travel and FAQs.
We hope this helps and let us know if you have any additional questions, Maria!
Katherine G, Mount Laurel
March 28, 2015 06:04:51 PM