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April 15, 2015 07:30:18 PM
In reply to loubna, morrocco
Hi Loubna, we're so sorry to hear about the passing of your husband and we're here to help.
In the unfortunate event of a Customer’s death, it is important for TD Bank to assist the family and/or the Executor/Administrator with our Customer’s account(s). An Executor or an Administrator of a decedent’s estate may access the account. In order to access the account or close the account of the deceased Customer, the Executor or Administrator must provide the following documentations to a TD Bank Store:
Photo identification, Copy of the Death Certificate, and an original Certificate of Letters Testamentary or Letters of Administration with raised seal dated within 60 days; and a Letter of Instructions signed by all the Executors or Administrators with signature guaranteed by another financial institution. The death certificate will provide date of death if the date-of-death balance for the account is requested.
Please keep in mind, these documents do vary by State. Therefore, we recommend you visit a TD Bank Store or give us a call directly 24/7 overseas by dialing (856)-751-9000. Additionally, you can call collect from a landline at (215)-569-0518 to speak with a Customer Service Representative for further information. For locations and hours, please visit, http://bit.ly/TDStores.
We hope this helps Loubna and we wish you the best of luck.
Cameron P, Mount Laurel
April 15, 2015 07:31:24 PM