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Lorelle, Middletown, ct
April 19, 2015 05:01:27 PM
In reply to Lorelle, Middletown, ct
Hi Lorelle, thank you for stopping by TD Helps. We are sorry to hear that you're unable to get cash on your card in England, and we are happy to point you in the right direction.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecure forum. Please feel free to call us 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account and your card with you. If you are calling from England, please dial 1-856-751-9000 or collect with operator assistance from a landline phone by asking the operator to dial 1-215-569-0518 if you are able to gain access to a land line phone.
Also if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first log on to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message: located in the "Message Center." If you are not enrolled please call us 24/7 at the number listed above to speak to our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to log on: http://bit.ly/1rvBmq8 and send a secure message.
We hope this helps Lorelle, and we hope you enjoy the rest of your trip in England!
Cameron P, Mount Laurel
April 19, 2015 05:02:08 PM