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May 19, 2015 09:35:38 AM
In reply to John, GA
Thank you for coming to TD Helps, John.
If you have forgotten the PIN for your TD Debit Card, there are a few options available for us to assist you and we would be happy to provide those options to you:
- Visit us at any TD Bank Store with proper ID during normal lobby hours and speak with one of our Representatives. To find out TD Store locations near you, please visit, http://bit.ly/TDStores.
- You can call our Banking Specialists 24/7 at 888-751-9000. Once one of our dedicated Banking Specialists verifies your account, we can send you a PIN reminder via mail. PIN reminders sent by mail may take 7-10 business days to receive depending on your postal office.
If you've setup a new Phone Code but are unable to remember it, please reach out to a Banking Specialist so that we can assist. Upon proper account authentication, a Specialist would be glad to help you reset your Phone Code. Or, you could stop by a TD Bank Store location and we can help you reset your Phone Code there. You can find the nearest TD Bank Store here: http://bit.ly/TDStores.
Let us know if you have other questions and have a great day.
Brian M., Mount Laurel
May 19, 2015 09:36:14 AM