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hello, i have a debit card, i don t use the card in 1 year, now i am trying to buy online and i can t. what i need to do?. think you
November 10, 2016 02:15:43 PM
In reply to joaquin, stowe
Thanks for contacting TD Helps today, Joaquin. We'll be happy to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000, or call Collect with operator assistance from any land line phone by asking the Operator to dial 1-215-569-0518. You may also visit a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helped answer your question, Joaquin, and please enjoy the rest of your day.
Customer Service Team, Mount Laurel
November 10, 2016 02:16:03 PM