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Maximiliano, Buenos aires
February 8, 2015 04:37:28 PM
In reply to Maximiliano, Buenos aires
Hey, Maximiliano! Thanks for checking in with us and sorry to hear about any online troubles. We'll be glad to help you out.
From your message, it sounds like you may be one of our Small Business customers using our BusinessDirect Online platform. If so, we'll be happy to troubleshoot any issues you may be having in sending a wire transfer from there if you get in touch with us. Seeing that you're writing in from Buenos Aires, you can reach us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. For your convenience, we are available 24 hours a day, 7 days a week. The US country code is 1-011.
Or, feel free to send us a Secure Message from within your BusinessDirect online account. You're welcome to log in right here: http://bit.ly/1rvBmq8, then click the Customer Service tab to find the Send a Secure Message link. Kindly click there and send us the details of the issue you're experiencing, and a friendly Specialist will respond to your inquiry shortly.
Please note that if you're set up for wire transfers via BusinessDirect, this allows for domestic (U.S.-based) wire transfers only. Generally, transfers that need to be sent outside the United States must be initiated at any TD Bank Store at this time.
We hope this will help, Maximiliano! Best of luck with this and we look forward to chatting with you again soon.
Kristen P, Mount Laurel
February 8, 2015 04:41:08 PM
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