Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
that my last name is written wrong on my card and local banks ask me for a statemanet from your bank, What we can do to solve this problem? Can you send me a statement proving that that account belongs to me?
May 3, 2017 07:55:00 AM
In reply to Sona, Yerevan
We understand your concern, Sona, and we'd be glad to point you in the right direction.
Please know that TD Helps is considered an unsecured forum. Because of this, we do not have the capabilities to assist you directly. We apologize for any inconvenience this may cause.
We recommend contacting a Banking Specialist directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope to hear from you soon, Sona. Have a good morning.
Megan K, Mount Laurel
May 3, 2017 07:55:09 AM