Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
October 28, 2014 08:36:14 AM
In reply to Leigh, Australia
Hi, Leigh, we're sorry to hear that you're having difficulties with receiving international wire transfer from HSBC Bank and are more than happy to help!
If you have a TD Bank deposit account, such as Checking, Statement Savings or Money Market account, you may receive incoming wire transfers into your TD Bank account. Please note; the information you need to provide to HSBC Bank in Hong Kong is based on how the funds are being sent.
If the funds are being sent in U.S. Dollars, please provide the following information to the sender; Wire to: TD Bank, N.A. Wilmington, Delaware. ABA: 0311-0126-6. Your complete name as it appears on your account, along with your account number.
For Foreign Currency transfers being sent to TD Bank, you'll need to provide the instructions as follows: Correspondent Bank SWIFT Code: TDOMCATTTOR. Correspondent Bank: The Toronto Dominion Bank, Toronto, Ontario, Canada, M5k 1A2. Beneficiary Bank SWIFT Code: NRTHUS33XXX. Beneficiary Bank: TD Bank, N.A. 6000 Atrium Way, Mt Laurel, NJ 08054.
You should expect to receive payment within three to five business days. We will post all incoming wires the banking day they are received. International wire transfers sent by US Dollars can be received until 6:30pm or if the incoming wire is Foreign Currency it can be received until 3:30pm on the current banking day.
Please also keep in mind also that depending on the currency you are receiving, some transactions may take longer than others. Please see the following link for all applicable fees included in our fee schedule: http://bit.ly/1cTejgt. And please note that we do not process or disburse funds from wire transfers received designated Pay Upon Proper Identification (PUPID) and return them to the sender.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To best assist you, you may contact us by calling 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon proper verification, we will be glad to assist you to determine the cause of the return of your incoming wire transfer from HSBC Bank in Hong Kong.
Seeing that you are writing to us from Australia, you can also reach us 24/7 at 856-751-9000 via mobile telephone or calling us collect with an operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
We hope the information provided help. Let us know if you have any further questions. Have a great one.
Sandy D, Mount Laurel
October 28, 2014 09:13:18 AM