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November 26, 2014 05:19:51 PM
In reply to Jacqueline, Huntington
Thank you for joining us on TD Helps, Jacqueline. We'd be happy to help you place a stop payment.
There are a couple ways to request a stop payment on a check that has not been presented against your account yet without going to the Store.
You may give a call 24/7 to speak with a Customer Service Representative at 888-751-9000. Our Representatives would be happy to assist you in placing stop payments. Keep in mind you will need the check number, exact amount of the check as well as who it was made payable to.
Another option you have to place a stop payment is via Online Banking. If you're not currently enrolled for Online Banking, you may do so by clicking: http://bit.ly/1lU2qfY. You will need your account number, ATM/debit card number and Social Security number and email address to enroll online. Once you're logged in, please click on the "Customer Service" tab and then "Stop Payment." You will need the same information listed above to complete a stop payment online. If you have any trouble enrolling or placing a stop payment, please feel free to give us a call using the 24/7 number mentioned above.
Please note there may be a fee applied for a stop payment. Please visit: http://bit.ly/1cTejgt to view our fee schedule.
We hope this helps, Jacqueline and have a great day.
Megan K, Mount Laurel
November 26, 2014 05:21:20 PM