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From: "Toronto-Dominion Bank Payment Notification" <firstname.lastname@example.org>
Date: 13 March 2017 at 11:00:47 AM GMT+1
Subject: Payment Under-Processing : IOS (U-9TX84362WD8037126) Shipment Verification Information's Requested
We have placed a temporary hold the Payment(U-9TX84362WD8037126) .
Dear Valuable Customer ,
Toronto Dominion Bank reserves the right to hold down payments made until has been confirmed. This is in order for us to make sure that all transactions made through Toronto Dominion Bank are abiding to our online payment policies. Please carefully note that the transferred funds have been fully deducted from your buyer Mrs Carolin Heppner account and cannot be refunded back. Therefore your patience is highly important regarding your requests.
We assure you that you are secured with Toronto Dominion Bank and that as soon as we receive the shipment verification details(i.e a scanned copy of the shipment receipt/label and the Shipment Tracking Number) We cannot complete the transfer into your account send us the rightful shipment details, they shall be forwarded to our Verification Dept. for immediate processing. As soon as shipment is confirmed and verified, you will receive a confirmatory mail, and your bank account will be credited immediately.
we want you to Proceed with the Shipment of the item now and get back to us with the shipment receipt for Verification so that we can able to process your payment and credit your bank account within 24-Hours.
This is to certify you that your payment has been processed and ready for remittance to your bank account, but we only need to confirm the shipment details from you.
So we urge you to go and Ship the item and send us the Proof of shipment Scanned Receipt & Tracking# so that we can verify the shipment before Releasing the money into your Account.
We have been making these such Transfer for a very long time but we later Discovered that Sellers at times would Receive money from us without Shipping the item to the Buyer. So we have Really taken a great Measure to Reduce these risk and as a result we With-hold the money as soon as the buyer makes the transfer.
PLEASE CAREFULLY NOTE THAT YOUR BUYER HAS REQUESTED THAT SHIPMENT SHOULD BE MADE VIA LOCAL POST OFFICE
Once again, we are very sorry for any inconveniences that these Updated TD-Bank Policies might have caused you. As you know, we are striving to protect both buyers and sellers online from any form of fraudulent activities, so your cooperation is highly vital. Be rest assured that you are secured using Toronto Dominion Bank.
You may contact Toronto Dominion Bank customer service by using the reply button in your Mail Box and Quote the Above Transaction ID for quick recognition of this transaction.
March 15, 2017 03:55:51 PM
In reply to Andre, Bedburg
Thanks for contacting TD Helps today, Andre. We'll be happy to point you in the right direction.
Based on your inquiry, we can confirm that it appears as though you've received a phishing attempt. We would appreciate a copy of the email/letter for our research. We ask that you please forward it to us at email@example.com. You may also call us 24/7 at 888-751-9000 for assistance. Once complete, we recommend deleting this email immediately and ensure you do not click on the link nor provide any personal account information.
We also invite you to take a look here: http://go.td.com/1pxZPLh for information on Security Frequently Asked Questions (FAQs) that may help if you have any additional questions and concerns.
We hope this helps, Andre, and take care.
Customer Service Team, Mount Laurel
March 15, 2017 03:57:57 PM
In reply to Customer Service, Mount Laurel
Hi, I also just got a similar email could you confirm to me, if it's really you or not? I have removed all names and Perdón information, Thanks in advance
Transfer Order from TD Bank Online has been Approved.
TRANSFER ORDER NUMBER: SW3100572009KMS
TRANSFER DATE: 10/12/2017
Dear - - - - - - - - - - - - - - - ,
We have received a transfer order placed by our customer (-------------) to have the sum of (255.00 EURO). The financial details of the transaction are stated below:
Payment Receipt Confirmation / Seller's Information:
PAYMENT ACCOUNT DETAILS.
HOLDER'S ACCOUNT NAME
ACCOUNT NUMBER BANK NAME & BANK COUNTRY
ITEM TOTAL COST BUYER NAME SELLER E-MAIL
- - - - - - - - - - - - - - -
BUYER'S ACCOUNT DETAILS
ACCOUNT NAME ACCOUNT NUMBER BANK NAME ACCOUNT TYPE EMAIL
----------------- - - - - - - - - - - - - - TD Bank Current Account --------------@gmail.Com
BUYER'S SHIPPING INFORMATION
NAME ADDRESS CITY ZIP/POSTAL CODE COUNTRY
We have completed the procedure of the transfer of the full payment into your bank account, but note that you have to SHIP the item and send us the shipment tracking number + the scanned way bill receipt of the shipment for confirmation, to finally deposit the full payment of your money into your Account immediately.
The transfer has been processed and approved and the funds has been debited to the buyer's account, but it will not be credited to your account until you SHIP the product and send the shipping tracking number including the scanned waybill receipt of the shipment to our shipment verification department of TD Bank
So that we can be sure that the transaction will be safe and that it is not an attempt to cheat or scam,we are doing this to protect both the buyer and seller from fraud and the system is being used in compliance with the Consumer Protection Program (CPP).
You must go ahead now to SHIP your buyer's item and send the shipping tracking number to the TD Bank.
® within 24 to 48hours of receiving this CONFIRMATION EMAIL.
The fund will be credited immediately we received the shipment confirmation of the items and you are rest assured that our customer cannot abort the transfer after you have sent us the shipment confirmation to us.
You can contact the TD Bank.
® Online Transfer department directly through this e-mail address for further inquiries.
THANK YOU FOR USING TD Bank® ONLINE TRANSFER.......
©CGU TD BANK OF UNITED KINGDOM, 1995 -2017. All rights reserved.
All transactions are being monitored by the FBI to ensure that there is no fraudulent activity.
TD Bank .........................................................Designed To Serve You More Better !!!
December 11, 2017 11:11:25 AM
In reply to Jose, Malaga
Thanks for joining in, Jose. We understand your concern!
We recommend reviewing our Specialist's reply above as you may have received a phishing attempt.
We also recommend conferring with your financial institution if you were expecting a transfer and it has not yet been received.
We look forward to hearing from you, Jose. Have a great Monday!
Megan K, Mount Laurel
December 11, 2017 11:12:44 AM
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