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June 9, 2015 01:34:09 PM
In reply to Andrea, Granby
Good afternoon, Andrea and thank you for coming to TD Helps today. We'll be glad to guide you in the right direction for assistance with resetting your online banking credentials.
As you have forgotten your current User Name and Password, we ask that you connect with us at 888-751-9000. Our Specialists are available 24/7 and after account verification, they’ll be happy to assist you in regaining Online Banking access. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
You may also visit your local TD Bank Store, during normal lobby hours where a Representative will be able to help you. Please check here http://bit.ly/TDStores for Store locations and hours near you.
Please also know that after we have reset your User Name and Password, you will be required to reset your Password to your own via our full site from here: http://bit.ly/1eaISlq prior using our Mobile App. If you are a TD Bank BusinessDirect user, please direct your browser to http://bit.ly/1rvBmq8.
Just in case that you are writing to us from Canada and are currently banking with our affiliate, TD Canada Trust, we'd like to invite you to check out: http://bit.ly/1zdhEAY if you're referring to logging in to your account with TD Canada Trust, a similar question was answered by our teammates up north which may help you.
Also, our friends in Canada can assist you further if you have any other questions. Check out their page here: http://bit.ly/1kD3iFr. You can reach out to them 24/7 at 866-222-3456.
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your afternoon, Andrea!
LiShu R, Mount Laurel
June 9, 2015 01:37:32 PM