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May 12, 2015 12:54:04 PM
In reply to Radek, Mt.Ivy
Thanks for coming by TD Helps, Radek.
Although we'd hate to see you go, we understand banking needs may change and would be glad to help.
Before we begin, please understand that as we would like to assist your directly, we do not have access to your account information since TD Helps is considered an unsecured site.
To best assist you in determining the status of your account, we recommend that you visit us at any TD Bank Store found here: http://bit.ly/TDStores to find out more about your account. Kindly bring a valid photo ID such as a Driver's License, State ID or Passport. If your account is still open, you may speak with our Specialist during your visit and they'd be happy to help.
You also have the option of contacting us directly at 888-751-9000. We are available 24/7. Please note, if you choose to contact us, for the security of your account, we would need to verify you. After account verification, we'd be happy to help.
We hope this helps, Radek. Please let us know if you have any other questions.
Yen , Mount Laurel
May 12, 2015 01:02:15 PM