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December 10, 2014 06:46:21 PM
In reply to Suzanne, Belmont
Welcome to TD Helps, Suzanne. You'll be happy to hear that you are able to make transfers to accounts outside of TD from the comfort of your own home and we'd be happy to show you how!
By using our Person-to-Person Payments service, you're welcome to transfer funds from your personal TD Bank account to someone else's account at TD Bank or any other Financial Institution within the US. We invite you here: http://bit.ly/1h4ZIkL for a little more information. If you haven't used this service yet, we'll be happy to walk you through the enrollment to get you started.
If you are already enrolled for Online Banking, please click here: http://bit.ly/1eaISlq. After logging into your account, you may click on the tab at the top of the page titled "Person-to-Person Payments." You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. Next we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete you’ll be ready to send the payment!
When sending a transfer, you will have two delivery options, three day or next day delivery. To qualify for the next day delivery option, you must wait 90 days from your first successful 3-day transfer and must not have had any transactions that overdrew your account in the past 90 days. Please note, fees may apply for the Transfer service. For the Transfers Terms and Conditions please see: http://bit.ly/1lkiC6K, and for more information on the Fee Schedule, please take a look here: http://bit.ly/1cTejgt.
If you are not currently enrolled for Online Banking for your personal accounts, that is okay! You may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card, your Social Security Number and your email address. When you finish the enrollment process, you will have immediate access to your account(s).
Just in case you do not have the required information to set up Online Banking, if you need assistance with enrollment or a transfer, you may contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started.
We hope this helps, Suzanne and if you have any other questions let us know.
Megan K, Mount Laurel
December 10, 2014 06:47:30 PM